Jobseeker

Bupa is seeking Guest Services Assistants to provide excellent front-of-house support at Cromwell Hospital. The role involves welcoming patients and visitors, managing enquiries, and supporting hospital reception services.

You will play an important role in ensuring patients and visitors receive a positive experience within the healthcare environment.

Working Hours:
Part-time role up to 20 hours per week, including weekday and occasional weekend shifts.

Key Responsibilities:

Welcome patients and visitors at reception
Manage appointments and enquiries
Provide information about hospital services
Maintain accurate visitor and appointment records
Coordinate with healthcare teams and departments
Ensure reception areas remain organised and welcoming
Software / Tools:

Patient management systems
Microsoft Outlook and Excel
Appointment scheduling systems
Required Skills:

Technical Skills:

Basic administrative and database management
Appointment scheduling tools
Soft Skills:

Customer service
Communication
Organisation
Empathy and professionalism
Education:

GCSEs required; healthcare administration training beneficial.
Apply now.