Jobseeker

Mitie is looking for a Facilities Helpdesk Coordinator to manage service requests and coordinate building maintenance activities. The role involves liaising with maintenance teams, contractors, and building occupants.

Working Hours:
Full-time 37.5 hours per week, Monday to Friday.

Key Responsibilities:

Log and manage maintenance requests through the helpdesk system
Coordinate contractor visits and service schedules
Track completion of maintenance tasks
Maintain accurate facilities documentation
Communicate updates to building occupants
Software / Tools:

CAFM (Computer-Aided Facilities Management) systems
Microsoft Excel and Outlook
Maintenance ticketing platforms
Technical Skills:

Facilities coordination
Documentation management
Maintenance scheduling
Soft Skills:

Organisation and time management
Communication skills
Problem solving
Attention to detail
Education:

Diploma or degree in Facilities Management, Business Administration, or related field preferred.